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1. The Golden Rule of Netiquette is:
a) Never flame a friend
b) Remember the human
c) Follow all the other rules of Netiquette
d) An emoticon in every message
2. What should you tip the car wash attendant who
washes your SUV?
a) Nothing
b) $10
c) $1 to $3
d) $3 to $5
3. When saying good night, on a date, what is the
best guide to follow?
a) Never kiss on the first date.
b) Always kiss on the first date if you had a good time.
c) Check to see if family members are looking out the
window before deciding what to do.
d) It is up to the people involved whether they kiss,
hug, shake hands, or do nothing at all.
4. You are walking along with your client, the
President of Acme, and two of his employees, when you
meet a business acquaintance of yours. Obviously it
falls to you to introduce the four of them to each
other. Whose name should you say first?
a) The person standing on your immediate right.
b) The person you’ve known the longest.
c) The President of Acme.
d) Your business acquaintance.
5. First impressions are made within the first:
a) 60 seconds of meeting someone
b) 30 seconds of meeting someone
c) 5 minutes of meeting someone
6. When you are greeted by an employer for an
interview, at what point is it appropriate to shake
his/her hand?
a) In the reception/interview room
b) When the employer initiates a handshake
c) Both
7. When you sit down at a dinner table for 10, it is
correct to start eating:
a) After three people have been served
b) When the hostess begins eating
c) After all diners have been served
8. Coffee too hot to drink arrives at a business
lunch. Whet do you do?
a) Use the time to summarize what happened at the meal
and arrange for future plans
b) Add excessive amounts of milk and sugar to drown the
coffee taste away
c) Blow on the cup to cool it so you can finish up
quickly
9. Bread
a) You cut in half, butter, then eat first half
b) Break small piece, butter it, then eat it
c) Butter it then bite into it
10. Business casual means:
a) You can wear shorts and sandals
b) You can wear anything more comfortable than a suit
c) You can dress one notch down from business formal
ANSWERS
1. b
2. d
3. a
4. c
5. b
6. c
7. b
8. a
9. b
10. c
Scoring:
1 to 5 correct It is time to brush up on your social
skills. You should invest in some etiquette classes or
coaching.
6 to 8 correct You are well on your way with great
social skills. Some additional skills would be
beneficial to you.
9 to 10 correct Congratulations. You have your social
skills intact and understand etiquette. To keep your
skills honed and up to date, obtain additional coaching.
Pro-Etiquette offers group seminars, customized
programming,
weekend events
and individual coaching.
Please contact us for a free consultation and
assessment.
E-mail:
proetiquette@hotmail.com or 608-935-7297
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